How to Deal With a Hot Head
by Peter Kim Sometimes troublemakers appear in meetings and other social events. What should a chapter officer do in this situation? It is inevitable that will confront a troublemaker on some occasion. Are you going to fight with them? After attending an educational forum at the PTK International Conference on this issue, I have some ideas to help you. What do I mean when I refer to individuals as troublemakers? An officer, who was elected but didn’t do anything during their term or a person who promised to do work but is always making excuses and being undependable are common types of trouble makers. Most people feel uncomfortable confronting strangers and don’t know where to begin because lack of skill can make a situation worse. Therefore, a willingness to take action or start talking is the hardest part of confronting a troublemaker. Once you decide to take action then the following tips will help you. First, there is a power dynamic in every social relationsh...